Google can help you recover access to your account by asking a series of security questions to verify your identity. Important: To recover an account for a child under 13 years: Learn how to reset your child's password. To recover a work, school, or group account: For help, contact your administrator.

"This phone number cannot be used for verification" To protect you from abuse, we limit the number of accounts each phone number can create. You can use a family member or friend's phone number instead. It may also help if you attempt to use a number from a different phone carrier.

Most email service providers offer account recovery options such as resetting passwords or answering security questions. Look for these options on the sign-in page of your email service provider's website and follow the prompts provided.