If your account is disabled, you can ask Google to restore your access. To get started, head to myaccount.google.com and enter your Gmail address. Tip: If you can't get in to your account, you may be able to download and save account data from some Google Services.

The simplest way to keep a Google Account active is to sign in to the account at least once every two years. If you have signed in to your Google Account recently in the past two years, your account is considered active and will not be deleted. Other ways to keep your account active include: Reading or sending an email.

When you don't use your Google Account within a 2-year period, it's then deemed inactive, and all of its content and data can be deleted. Before this happens, you have the opportunity to take action in your account when Google sends you: Email notifications to your Google Account.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.