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Google is shutting this useful tool that let you contact businesses directly
TechRadar
Google has announced it will shut down the chat and call history features within Google Business Profile.
1 week ago
The best email hosting services of 2024: Expert tested
ZDNet
The best email hosting services offer ample storage, strong security, custom email domains, and customer support.
18 hours ago
Google Ads clarifies the difference between support and sales
Search Engine Land
Search Engine Land spoke with Google to understand the difference between the two services and what to do if you're not happy with either.
4 months ago
Gmail And YouTube Hackers Bypass Google's 2FA Account Security
Forbes
As Gmail and YouTube users take to support forums to complain about accounts being hacked despite having 2FA activated, Google responds with...
1 month ago
AWS, Google release contact center GenAI tools
TechTarget
AWS releases generative AI features for agents and managers; Google focuses on contact center workforce management with its latest GenAI.
2 months ago
Bell Canada partners with Google Cloud to power their AI-driven contact centre revolution for Canadian businesses
PR Newswire
MONTRÉAL, April 9, 2024 /PRNewswire/ - Bell Canada today announced the availability of Google Cloud Contact Center AI (CCAI) from Bell for...
1 month ago
Discover and Google Cloud Develop GenAI for Contact Centers
PYMNTS.com
Discover Financial Services has tapped Google Cloud to provide generative artificial intelligence (AI) tools to Discover's contact centers.
1 month ago
Google Ads Testing Paid Customer Support Options
Search Engine Roundtable
Google is testing a paid version of customer support for its advertisers who use Google Ads. Google said this is a "paid pilot" where its...
9 months ago
Google Messages Introduces New and Improved Contact Details Page
Gizchina.com
Changes to the Google Messages Contact Details. Google Messages. Previously, tapping the photo and name at the top of a conversation would open...
3 months ago
Google Messages rolling out new contact Details page [U]
9to5Google
You get a centered profile picture, name, and number at the top. This is followed by circular shortcuts to place a phone or Meet call, open...
3 months ago